Join our rapidly expanding electrical & renewable energy company! We’re looking for an Organised, Proactive individual to step into a key role in our team. As an Electrical Administrator, you’ll play a crucial role in completing electrical testing & inspection certificates, for our house builder clients, ideal for someone with strong communication skills.
Responsibilities
- To ensure clear communications are understood between site engineers & office.
- To receive incoming calls & record/manage these efficiently to the required job standard.
- To provide support to clients by telephone & email.
- To ensure clear communication is understood between the site engineers & office.
- To respond within agreed time frames, service levels & contract terms to ensure that works orders are met.
- Routine administrative tasks.
- Early escalation of any issues or concerns to line manager.
- To understand & comply with policies & procedures.
- Storing of client certificates & other documentation.
- Adhere to the Data Protection Act.
- You must be polite & well-mannered with a helpful “will do” attitude.
- Well-organised & methodical, with ability to show attention to detail in all matters.
- Effective communication skills – ability to communicate at all levels & respond well to people from different backgrounds & cultures.
- Ability to work calmly under pressure.
- Strong sense of time management, punctuality & reliability.
- Conscientious, polite & amiable.
- Basic IT skills, good maths skills for making calculations.
- Ability to transfer information from different platforms.
Qualifications
- 2 years office experience (not essential but beneficial).
- Microsoft Office experience (Excel/Word).
- Knowledge of EasyCert / NICEIC or other testing programs (not essential – training will be given).
- Proactive & can work independently with limited supervision.
- Strong customer focus & professional at all times.
- Demonstrate high levels of organisational skills.
- Excellent communication skills.
- Ability to work as part of a team & to develop & sustain good working relationships, communicating formally & informally with colleagues & customers.
- Ability to prioritise & multi-task.
Hours of work: Monday – Thursday 8.30am – 4.30pm
Friday 8.30am – 4.00pm
For more information / send CV please email Michelle Wilkins at michelle@nmeservices.com
